Tech Source News from Flickertel Inc Managed Services

I have put together the best in COMPLETELY FREE utilities and software for removing Viruses, Malware, RootKits and other malicious and Potentially Unwanted programs (PUPS). These are just a few of the tools we use daily to keep our clients safe and secure.

Step 1

Use Eset OnLine Scanner Finds and Removes Spyware, Rootkits, and Viruses

DOWNLOAD HERE

Mozilla Firefox and Chrome

When you are using Mozilla Firefox or Chrome Internet Browsers and click on the "Run ESET Online Scanner" you will only have the option to save the file since these programs do no allow you to run them directly. Take note of where the file download location is since you will need to locate the file and double-click the file to run the program.

Internet Explorer

When you are using Internet Explorer and you click on "Run ESET Online Scanner" The program downloads and run.

Step 2

To finish the removal process download and update Malwarebytes located HERE and then run a full scan with updated Malwarebytes. This will remove other vicious malware and gets rid of the KoobFace virus and the Conficker worm.

How To Remove Viruses From an Infected PC

Presented by FlickerTel.com and Flickertronics.com

By Flicker Thomas 9/05/2012

Use Internet Explorer for best results

If You can connect to the Internet:

If you can load a web page and surf the Internet run the Eset Online Scanner virus removal tool HERE. Remember, you must be connected to the Internet. After Eset Online Scanner installs and then downloads some updates and has started scanning your computer files you should disconnect your computer from the Internet.

Download and update Malwarebytes located HERE and then run a full scan with updated Malwarebytes to finish the removal process. This will remove other vicious malware and gets rid of the KoobFace viruses and the Conficker worm.

If You cannot connect to the Internet:

Follow the steps below at "My PC is Infected and I Cannot connect to the Internet" To to see if you can establish an active connection to the Internet.

My PC is Infected and I Cannot connect to the Internet To Scan My PC !!!

First - try the "Safe Mode With Networking" procedure below. If that does not work try next step below to get connected to the Internet.

REMOVAL HINT: If your PC is infected you can start windows in "Safe Mode With Networking" to see if you can connect to the Internet. In "Safe Mode" or "Safe Mode With Networking" many Viruses' and Malicious Programs have limited ability to interact and/or cause problems with your PC.

How to start Windows in "Safe Mode With Networking"

Applies to all versions of Microsoft Windows

Second - If the virus has disabled your PC and you are unable to connect to the Internet, the malicious software may have set your LAN (Local Area Network) settings to use a proxy server, which is an incorrect setting unless you are in a business network with an Administrator.

To verify or correct this setting go to start>control panel> click on Internet Options icon and choose the “connection” tab, and then click on the “LAN Settings” make sure the settings are set to “Automatically Detect Settings”

Uninstallers (removal tools) for common Windows antivirus software - use these if you cannot uninstall you current Antivirus program normally

Avast	http://www.avast.com/uninstall-utility
AVG	http://www.avg.com/us-en/utilities
Avira	http://www.avira.com/en/support-for-free-knowledgebase-detail/kbid/88
BitDefender	http://www.bitdefender.com/support/How-to-uninstall-Bitdefender-2015-1323.html
BullGuard	http://www.bullguard.com/support/product-guides/bullguard-internet-security-guides-12/getting-started/uninstalling-bullguard.aspx
CA Antivirus	see Total Defense Anti-Virus
Comodo Internet Security	https://support.comodo.com/index.php?_m=knowledgebase&_a=viewarticle&kbarticleid=298
CounterSpy	http://www.google.com/#q=counterspy+uninstall
Cyber Defender Early Detection Center	http://www.ustechsupport.com/faq.html#q4
Dr. Web	https://support.drweb.com/support_wizard/?lng=en (Only registered Dr. Web users can access support content)
eScan	http://www.microworldsystems.com/download/tools/esremove.exe
ESET	/kb2788/
FRISK F-PROT Antivirus for Windows
F-Secure	ftp://ftp.f-secure.com/support/tools/uitool/UninstallationTool.zip http://community.f-secure.com/t5/Security-for-PC/How-do-I-uninstall-the-product/ta-p/15384
G Data	https://www.gdatasoftware.co.uk/?eID=PushFile&dl=f4b2f2fd23%3AAFEIBgU%3D
LavaSoft
Malwarebytes	http://www.malwarebytes.org/mbam-clean.exe
McAfee	http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Microsoft Security Essentials	http://support.microsoft.com/kb/2435760
Norman Virus Control/Norman Security Suite	https://support.avg.com/SupportArticleView?l=en&urlName=How-to-completely-remove-Norman-Security-Suite-from-your-computer http://www.norman.com/home_and_small_office/help_support/removing_norman_security_suite
Norton (Symantec)	ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
Norton Security Scan	Uninstall Norton Security Scan
Panda	http://www.pandasecurity.com/resources/sop/UNINSTALLER_08.exe
Panda Cloud Internet Protection	http://www.pandasecurity.com/resources/sop/Cloud_AV_Uninstaller.exe
Pareto Logic	http://www.paretologic.com/resources/help/xoftspyse/195.htm
Total Defense Anti-Virus (formerly CA Anti-Virus)	https://support.totaldefense.com/hc/en-us/articles/228578648-How-To-Uninstall-Total-Defense-On-Windows-
Trend Micro	http://esupport.trendmicro.com/solution/en-us/1056551.aspx
Trend Micro Titanium	http://esupport.trendmicro.com/solution/en-us/1059018.aspx
Trend Micro Worry-Free Business Security Agent	https://success.trendmicro.com/solution/1056867-manually-uninstalling-the-security-agent-sa-in-worry-free-business-security-wfbs#
Vipre (Sunbelt Software)	http://kb.threattracksecurity.com/articles/SkyNet_Article/How-to-Uninstall-VIPRE-Antivirus-and-VIPRE-Internet-Security
Webroot	pc=64150&origrc=1&oc=221&mjv=7&mnv=0&rel=6&bld=38&lang=en&loc=AUS&kc=ppc%
Windows Defender	/kb2390/
Windows Live OneCare	http://download.microsoft.com/download/4/c/b/4cb845e7-1076-437b-852a-7842a8ab13c8/OneCareCleanUp.exe
Windows Security Essentials	http://support.microsoft.com/kb/2435760

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Flicker Thomas flicker@flickertronics.com www.flickertronics.com
(800) 899-5350
Flickertronics Business Internet and Phone Service Provider
55 S Dixie Hwy.
St Augustine, Florida 32084
Providing Business IT Support for Over 20 Years
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